Privacy Policy
Effective date: June 11, 2026
This policy covers Motmot Foundation Repair ("we," "us") and this website, motmotfoundationrepair.com. It's written the way we write everything: plainly. If anything here is unclear, call us and a person will explain it.
Information you give us
When you call, text, email, send a form on this site, or use the repair calculator's send-summary feature, we collect what you choose to share: your name, phone number, email address, property address, a description of your foundation concern, and any photos you send us. If we inspect or repair your foundation, we also create records about the property itself — elevation measurements, pier maps, inspection findings, proposals, and repair documentation.
Information collected automatically
Our web server keeps standard access logs (IP address, pages requested, browser type, and timestamps) for security and troubleshooting. That's it. This site does not set cookies, does not run third-party analytics, and does not use advertising trackers or pixels.
How we use your information
To schedule and perform inspections and repairs, prepare proposals, answer your questions, send the communications you asked for, and maintain records of work performed — which matters more than usual here, because our warranty runs for the life of the structure and your elevation history is the baseline for any future claim. If you text us or give us your number, we may text you back about your request; reply STOP at any time to opt out. Emails from us include a way to unsubscribe.
What we never do
We do not sell your personal information. We do not rent it, trade it, or share it with marketers. No exceptions.
When we share information
Only when the job requires it: with an independent engineer working on your project; with your bank or lender, at your request, if you're financing the repair; with service providers we use to operate (such as scheduling or messaging tools), who may use it only to provide that service; and when the law requires it. If the business were ever sold or merged, customer records would transfer with it under this same policy.
How long we keep it
Inspection and repair records are kept for the life of the warranty — which means the life of the structure — because they're what makes the warranty enforceable for you and any future owner. Other information is kept only as long as we need it for the purposes above.
Security
We use reasonable safeguards to protect the information we hold. No system is perfectly secure, and we won't pretend otherwise — but we limit who can access your information to the people who need it to do the work.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it (we may need to keep records tied to an active warranty or required by law). Contact us using the details below and we'll handle it directly.
Children
This site is for homeowners and isn't directed to children. We don't knowingly collect information from anyone under 13.
Changes to this policy
If we change this policy, we'll post the new version here with a new effective date.
Contact
Motmot Foundation Repair · (210) 816-0034 · 4402 Vance Jackson Rd Ste 206, San Antonio, TX 78230.